RunJack for plumbers
Emergencies don't wait
for office hours.
A burst pipe at nine at night is somebody ringing every plumber in the county until one picks up. RunJack picks up. It gets the address, works out how bad it is, and either books it or wakes you.
No contract. Cancel any time. Same software whatever trade you are.
The plumbing problem
The best calls come in after six.
Plumbing demand turns up out of hours, under a sink, with both of your hands already busy.
You're under a sink
Both hands full, water everywhere, and the phone is out on the van seat. By the time you get to it there's a missed call and no message.
After hours is when the money calls
Pipes burst in the evenings and on weekends, which is when most shops have the phones off. The homeowner keeps working down the list until somebody picks up, and that's who gets paid.
Hours quoted, hours forgotten
You said two hours and a part. Three weeks later nobody can remember exactly what was agreed, and the invoice turns into an argument.
What you'd actually turn on
The same software, pointed at plumbing.
Every line says which plan it comes with. Everything on this page is live today unless a line says otherwise.
While you're on the job
- AI answers your phone, day or night Office
- Texting, with carrier registration handled Office
- AI chat on your website All plans
- Every lead captured and saved All plans
- Online booking All plans
Turning it into money
- Quotes and estimates Office
- Contracts and signatures Office
- Invoices, deposits and card payments Office
- Follow-ups that send themselves Office
- A portal your customer logs into Office
Running the work
- Jobs and a calendar Office
- Crews, assignments and day sheets Growth
- Materials worked out for you Growth
- Stock on hand and purchase orders Growth
- Supplier pricing Growth
Keeping the diary full
- Review requests after the job Office
- Longer campaigns and cadences Growth
- Social posts, planned and scheduled Growth
- See which marketing brought the job in Growth
- iPhone app Not released yet
Plan names: Starter $19.99 · Office $99 · Growth $249 · Custom, priced with you. The iPhone app is not released yet.
It knows how you price
A plumbing quote is hours plus parts, and that's how it's built.
Pick plumber when you set up and the quote builder works in hours, with parts on their own lines. That's how a service call gets written up anyway.
Deposits default to a percentage of the job. Most call-outs don't take one, and a bigger install usually does.
What it won't do
It will not price your job for you.
Somebody standing in water wants a number now, and the assistant won't invent one. It finds out what's happening and how bad it is, then either books the visit or gets hold of you.
Hot water tank's gone. Any idea what a new one costs installed?
9:06 PM
Depends on the tank and what's in there now. I'd only be guessing off a message. Is it actually leaking right now, or just cold? If it's leaking I'll get someone out to you tonight.
9:06 PM
● No price invented — your rule heldAn example of how it behaves, not a recording of a real customer. If you'd rather it gave your own ballpark ranges, that's a setting you can turn on.
Where most plumbing shops start
Two rungs cover nearly everyone.
If all you want is to look right online, start at the bottom and stay there. Most people move up when the phone becomes the problem.
Get found
Starter
$19.99
per month
or $199 a year
A real website on your own domain, with the chat answering and every enquiry saved. No phone line, no texting.
- Website, built for you and hosted
- AI chat, day and night
- Every lead captured
- Online booking
- Your own domain
Most plumbing shops
Office
$99
per month
or $999 a year
The phone answered at nine at night, the address written down, and the job on the calendar before you've woken up.
- Everything in Starter
- AI answers your phone
- Texting, registration handled
- Quotes and estimates, contracts, invoices
- Jobs and a calendar
- 500 texts + 100 voice minutes
When you have crews
Growth
$249
per month
or $2,499 a year
More than one van. Day sheets, materials, stock and purchase orders, and the follow-up that turns a call-out into a repeat customer.
- Everything in Office
- Crews and day sheets
- Materials worked out for you
- Stock, purchase orders, supplier pricing
- Social posts and campaigns
- 2,000 texts + 500 voice minutes
Custom adds dispatch, more than one location and API access. It has no published price — it's agreed with our team — see the pricing page.
Built on RunJack
Sites we host, live right now.
Neither of these two is a plumber, and we're not going to pretend otherwise. They are two live sites we host, running the same website, AI chat and lead capture you'd be buying. Open them and judge for yourself.
Free, no obligation
See your website before you pay for it.
Send your details and we'll rebuild your site three ways, then send them over. If you like one, it's $19.99 a month. If none of them land, you've lost nothing and you don't owe us a reason.
Want the phone answered too? Say so in the box and we'll set that up instead.